Subscribers' FAQ

I need 2 Site Memberships as I manage 2 schools.  Can I use the same email address for each Site Membership?

Yes, you can use the same email address for each Site Membership. However you will need a different password for each Site Membership.

I am responsible for 2 schools which offer fee assistance. How to do display the details of more than one school on your directories?

Each school or organisation must have a separate Site Membership.

How do I edit my information in your directories?

This is how you edit your information... 1). You click on "Edit or Delete your Uploaded Information" under the "Feature in our Directories" menu tab. 2) Select the form you require. 3) If you have more than one of this particular form e.g. several Awards or Open Days, then click "Next Page" until the desired form appears. 4) Edit the information in the form. 5) If you have any difficulties, please contact us.

I purchased my subscription on an introductory offer.  When will my subscription price increase?

Your subscription will remain the same monthly payment for as long as you have the subscription. This means if you purchase during an offer, you will keep on saving every month until you cancel.

How many Awards can I upload?

Currently you may upload as many Awards as you like.

How can I view my uploaded information?

There are 2 ways you can view your uploaded information... 1) in Your account 2) by going to the search page

How much notice of cancellation do you require?

28 days

If I cancel my subscription, will my information still be displayed in your directories?

No. When you cancel your subscription, your information will be removed from our directories.

I am leaving my job and will be passing this role to someone else.  Can my replacement use the same Site Membership to manage my school details?

Do I need to become a Site Member before uploading my information?

Yes you do. This is the sequence of events... 1) Become a Site Member 2) Purchase one or more subscriptions 3) Upload information

Can I transfer my account to a colleague?

Do you use secure payment?

I am a tutor and an assessor.  Can I feature on both the "Search for a Teacher, Tutor or Coach" page and the "Search for an Assessor" page?

Yes you can. You will need only one Site Membership but you will need to purchase both a "Tutor Plan" and an "Assessor Plan".

What payment methods do you accept?

We accept PayPal and card payments.

Can I link from my directory entry to my website?

Yes you can. You can have multiple links to your website and social media etc.

Can I link from my website and social media to The Scholarship and Bursary Advisory Centre website and social media?

If you are a subscriber, you may link to our website and social media.

I represent a British school abroad.  Can I upload my details to your directories?

I represent a foreign school, based abroad.  Can I upload my details to your directories?

Currently we are only accepting details from schools which are based in the UK

How can I get in touch with you?

Subscribers can get in touch with us in the following ways... 1) Through our "Contact Us" page 2) Through our online chat 3) By telephoning us on the exclusive subscribers' phone number, provided on the email you get after subscribing.

What happens when the date of my Open Days has passed?

When the date of an Open Day date has passed, that Open Day no longer shows on our Search for Open Days page. However the Open Day still exists and it can be edited or deleted on our Edit Open Days page. The OPen Day can be viewed in your Members' Area under "My Open Days".

I represent a school which both offers scholarships and prepares pupils for scholarships. I am confused about which monthly subscription plan is relevant to me.

Some parents are looking for schools which offer fee assistance and other parents are looking for schools which help prepare pupils for scholarships. Hence we have 2 separate searchable databases to meet parents' needs. So if you are a school which both offers fee assistance and prepares pupils for scholarships, you can choose to appear on only one of these searchable databases, or on both. You will need a separate monthly subscription for each. So you can choose from a Schools monthly subscription (Bronze, Silver, Gold) and/or a Preparation Schools monthly subscription. This leaves you the flexibility to appear on one or both of the searchable databases, whatever suits you.